Shipping Times
Given the personalized nature of our pet products, it takes some time to customize and prepare your order from the moment it is placed. All orders generally take 2-5 days to be created and shipped. During sales periods, there may be a slight increase in this timeframe. Factors such as high demand can contribute to extended processing and shipping times.
SHIPPING TIMES
USA: Orders within the U.S. generally arrive within 3-7 working days after the order has been approved and shipped. However, during holiday seasons, shipping times may exceed the above time frame considerably.
UK, Australia, Canada, and Europe: Orders are typically delivered within 5-7 working days after the order has been approved and shipped. Please note that during peak holiday periods, shipping times may be extended.
Rest of the world: For all other locations, orders typically arrive within 10-15 working days. However, during holiday seasons, shipping times may exceed the above time frame considerably.
SHIPPING COSTS
- We offer FREE global shipping on all orders for a limited time only.
IMPORTANT INFORMATION:
• Any updates or changes to shipping addresses must be made within 30 minutes of placing your order. Please review your confirmation email and contact us immediately if you need to make a change.
• We may request additional pictures if the provided photos do not meet our guidelines.
• We cannot accept requests to swap photos once the preview has been created and sent to you for your approval.
• Customers have up to 3 days (72 hours) to approve their artwork. If we don't receive your approval within this timeframe, we will automatically approve and proceed with printing your order to avoid further delays.
HAVE ANY QUESTIONS?
If you encounter any questions, concerns, or hiccups with your order, don't hesitate to reach out to us via our contact page.
We are here to assist you every step of the way. Whether you have a sizing question, need assistance with tracking your order, or anything else on your mind, we're just a message away!